ASAP’s program year begins in January and ends in December each year.  As a Partner Program, benefits are only paid if participants pay their bill in FULL and by the DUE date each month.

  • Benefit months are based on when your bill was mailed and not when it is due.
  • Your Partner Payment is the “Pay this Amount” box at the top of the bill.
  • To receive TIMELY payments, your account must be CURRENT.
  • ASAP Payments are made directly to your LG&E account before each new bill prints.
  • Participants should always: Pay the FULL remaining balance of their bill by each DUE date.
  • If your account is Past Due, then it will be put “On Hold”, a letter will be sent and your payment will be delayed until the account has a zero past due balance.
  • Never Subtract the ASAP Payment from your bill.
  • A benefit payment was made to your LG&E account if the Billing Information Section of your bill reads: “An HEA payment was credited to your account”.
  • If your account is current, but the above notice is not found on your bill, then contact LG&E at 589-1444.
  • When speaking with a representative, ask for the number of payments by month.    I.E.: for March, ask if you’ve received 3 HEA /ASAP payments.

Find your Benefit Amount below, then Review the column for your payments by month:  

$400 $600 $800 $1000
January $70.00 $80.00 $130.00 $175.00
February $50.00 $60.00 $90.00 $120.00
March $40.00 $50.00 $75.00 $95.00
April $30.00 $45.00 $55.00 $70.00
May $30.00 $45.00 $60.00 $70.00
June $20.00 $40.00 $50.00 $60.00
July $20.00 $40.00 $50.00 $60.00
August $20.00 $40.00 $50.00 $60.00
September $25.00 $45.00 $50.00 $60.00
October $35.00 $50.00 $60.00 $70.00
November $40.00 $60.00 $80.00 $100.00
December $25.00 $45.00 $50.00 $60.00

For those on LG&E’s BUDGET BILLING Program (BBP)


In addition to the information above:

  • As a Participant on LG&E’s Budget Billing Program, review the back of your LG&E statement each month to monitor the “Actual Account Balance after paying this bill”. These charges are for the excess usage over your monthly budget. Try to keep a zero balance.
  • Finally, keep track of your “Budget Settlement Month” to prepare yourself for the additional usage charges that will be due during your anniversary month, along with your budget amount.

Find your Benefit Amount below, then Review the column for your payments by month:  

BB $400 BB $600 BB $800 BB $1000
January, February, April, May, July, August, October, November $33.33








March, June, September, December $33.34









Comments are closed.